Departures from Montréal (YUL). Due to construction work at the airport, we advise our guests to arrive at the airport in good time, or at least 90 minutes prior to departure. The location of our check-in counters is provided at screens in the terminal area.
Departures from Toronto (YYZ). Departures from Toronto Pearson airport are currently from an Infield Terminal within Terminal 3, which requires a 7-minute bus ride from the gate to the aircraft. Therefore, we kindly ask our guests to arrive at the gate in a timely manner. Check-in always closes 60 minutes prior to departure and the boarding gate closes 15 minutes before the scheduled departure time.
Please note that you must have a valid passport for the entire journey. For some countries. the passport must be valid for six months from the date of entry. This differs depending on destination and your nationality.
The boarding gate closes 15 minutes before the scheduled departure time of your flight. Failure to appear in time for check-in and/or boarding will result in a lost ticket.
Web check-in is available for all WOW air destinations from 24 hours and up to 1 hour before the flight's scheduled departure time. Online check-in for WOW air connecting flights to the US opens 24 hours before the second flight of the journey.
Please note that online check-in is not available for bookings with more than 9 passengers.
After completing web check-in, you can no longer change your flight, edit passenger names, or choose a seat assignment.
You can still add baggage and special equipment through web check-in (not through My booking).
You can print your boarding pass immediately, or chose to receive an email to download to Wallet (iPhone) or PassWallet (Android/Windows).
Use your tablet or smartphone to scan your digital boarding pass at the security gate, or bring a printed copy.
It‘s the responsibility of each passenger to present valid travel documentation upon request, including visas and passports, for the whole of the journey.
WOW air check-in desks
Our check-in desks open 3 hours prior to the scheduled departure time (4 hours at LAX and SFO) unless stated otherwise. Please note that check-in closes 1 hour before all departures from the USA, Canada, and Tel Aviv, and 45 minutes before all other WOW air departures unless stated otherwise (according to your booking confirmation).
KEFLAVÍK (KEF) Check-in opens 3:30 AM for morning departures and 12 PM for afternoon departures.
If passengers arrive after this time they will, unfortunately, not be able to board the plane.
WOW air recommends that passengers arrive at the airport in good time to avoid queues and unexpected incidents. It is best to have a print-out of your booking confirmation at check-in, but not essential. It is however imperative that you have your booking number and a valid passport on hand at check-in.
The booking confirmation is sent to you via email immediately after booking and it is also possible to have it sent via text message. At the self-service kiosk, you get a shiny new boarding pass, which you'll then need to give up as you board the plane.
The boarding gate closes 15 minutes before the scheduled departure time of your flight.
Only traveling with carry-on baggage? Excellent! You may proceed directly to the security gate, after checking in.
Please deliver hold baggage to the bag drop off/self bag drop off at the airport.
Don't forget to print your bag tags at the self-service kiosk.
Flying from KEFLAVÍK airport - You can check in all night!
You can check-in by using the self-service kiosks at KEF airport, where you can print the boarding passes, and bag tags; or by using the web check-in portal, or the WOW app.
Check-in opens 3:30 AM for morning departures and 12 PM for afternoon departures.
Baggage drop off in Keflavík
There are two options available:
Bag drop off. For passengers that have already checked-in. Waiting time approx. 15 mins.
Self bag drop-off. Waiting time approx. 5 mins.
When can I check in for my flight?
The self-service kiosks and bag drop stations in Keflavik are open from midnight until 45 minutes before the scheduled departure time of your flight. The dining area and Duty-Free will remain open during that time for your convenience.