Optional fees and charges


This page provides details of the most common extra booking and service charges WOW air guests may incur.

Further information can be found on our Frequently Asked Questions page.

Please note
Cash is not accepted as a form of payment for baggage allowance and other services at the check-in counter. Debit- and credit cards are accepted (VISA and MasterCard).

Changes to booking or flight (All flights)

Charge Description Online price (USD)
Bookings made via www.wowair.us are exempt from credit card surcharges. Please be advised that credit card companies or your bank may charge additional transaction fees. Contact your credit card provider or bank directly for more information.
Service charge 1 (1) Per guest, per flight leg $26    
Service charge 2 (2) Per guest, per flight leg $16    
Flight change(3) Per guest, per flight leg $86    
Name change(3b)
(Not available to/from USA)
Per guest, per flight leg $86    
Name correction
(If a name is spelled incorrectly)
Per guest, per flight leg $16    
Cancellations  Cancellations are possible but the fare will not be refunded. A service fee is charged if cancellations are made by calling the WOW air call center.       

Flights between Iceland and the US East Coast or Canada (Flights over 4 hours)

Boston (BOS), Washington, D.C. (BWI), Toronto (YYZ) or Montréal (YUL) to/from Reykjavik (KEF). And, Reykjavik (KEF) to/from: Alicante, Barcelona, Boston, Gran Canaria, Milan, Rome, Salzburg, Stockholm, Tenerife, Vilnius

Charge Description Online price (USD) At check-in (USD)
Extra services
Cancellation protection Per guest, per flight leg $19  
Chaperone for unaccompanied child(4) Per guest, per flight leg $86  
Seating
Standard pre-booked seat Per guest, per flight leg $9.99-$10.99
XL Pre-booked seat with extra legroom (at least 32") Per guest, per flight leg $38.99 $48
XXL Pre-booked seat; extra legroom (at least 35") Per guest, per flight leg $48.99 $57
Carry-on luggage
Small carry-on bag 0-5 kg (0-11 lbs) Per guest, per flight leg
1 piece per guest. Size: 56 x 45 x 25 cm incl. wheels and handles, max. 5 kg (11 lbs). (9)
Included Included
Extra 7 kg (15 lbs) for a carry-on bag (8)  Per guest, per flight leg
Max. 12 kg (26 lbs). (You are only permitted one piece of carry-on luggage)
$38.99 $48
Carry-on luggage Over permitted size: see check-in luggage.    
Check-in luggage (hold luggage)
One bag, max.
20 kg (44 lbs) (5)
Per guest, per flight leg $48.99 $67
Two bags, max. 20 kg (44 lbs) each (5) Per guest, per flight leg $97.98 $134
Three bags, max. 20 kg (44 lbs) each (5) Per guest, per flight leg $146.97 $201
Overweight charge (6) Per kilo  - max. 12 kg (26 lbs) extra per bag
$18
Specialist / sporting equipment
Skis 1 pair of skis, poles and ski boots, or snowboard and boots per flight leg. $53.99 $67
Golf set Max. 20 kg (44 lbs) - per flight leg $53.99 $67
Bicycle(7) Max. 27 kg (60 lbs) - per flight leg $53.99 $67
Special equipment Max. 15 kg (33 lbs)/180 cm (70 in) - per flight leg
Hunting/sports gun: Max. 5 kg (11 lbs) ammunition
Musical instrument: In the luggage hold
$53.99 $67
Surfboard Max. 20 kg (44 lbs)/277x75x65 cm (109x29x25 in) - per flight leg
(Also sailboards, kayaks and other large equipment)
$91.99

Connecting flights between US East Coast/Canada and Europe (Via flights)

Flights originating in the US East Coast or Canada and connecting in Reykjavik (KEF) to London (LGW), Copenhagen (CPH) or Dublin (DUB), Berlin (SXF), Frankfurt (FRA), Amsterdam (AMS), Stockholm (VST) and Paris (CDG) on the same ticket.

Charge Description Online price (USD) At check-in (USD)
Extra services
Cancellation protection Per guest, per via flight $19  
Chaperone for unaccompanied child(4) Not available on via flights.
 
Seating
Pre-booked seat See charges for +/- 4 hours.
You will need to select a seat for each flight leg.
Carry-on luggage
Small carry-on bag 0-5 kg (0-11 lbs) Per guest, per via flight
1 piece per guest. Size: 56 x 45 x 25 cm with wheels and handles, max. 5 kg (11 lbs). (9)
Included Included
Extra 7 kg (15 lbs) for a carry-on bag (8) Per guest, per via flight
Max. 12 kg (26 lbs). (You are only permitted one piece of carry-on luggage)
$48.99 $67
Carry-on luggage Over permitted size: see check-in luggage.    
Check-in luggage (hold luggage)
One bag, max.
20 kg (44 lbs) (5)
Per guest, per via flight $67.99 $76
Two bags, max. 20 kg (44 lbs) each (5) Per guest, per via flight $135.98 $152
Three bags, max. 20 kg (44 lbs) each(5) Per guest, per via flight $203.97 $229
Overweight charge (6) Per kilo  - max. 12 kg (26 lbs) extra per bag
$19
Specialist / sporting equipment
Skis 1 pair of skis, poles and ski boots, or snowboard and boots per via flight $63.99 $76
Golf set Max. 20 kg (44 lbs) - per via flight $63.99
$76
Bicycle(7) Max. 27 kg (60 lbs) - per via flight $63.99 $76
Special equipment Max. 15 kg (33 lbs)/180 cm (70 in) - per via flight
Hunting/sports gun: Max. 5 kg (11 lbs) ammunition
Musical instrument: In the luggage hold
$63.99 $76
Surfboard Max. 20 kg (44 lbs)/277x75x65 cm (109x29x25 in) - per via flight
(Also sailboards, kayaks and other large equipment)
$91.99

Flights between Iceland and the US West Coast (Flights over 8 hours)

Los Angeles (LAX) and San Francisco (SFO) to/from Reykjavik (KEF).

Charge Description Online price (USD) At check-in (USD)
Extra services
Cancellation protection Per guest, per flight leg $19  
Chaperone for unaccompanied child(4) Per guest, per flight leg $86  
Seating
Standard pre-booked seat Per guest, per flight leg $10.99-$12.99
XL Pre-booked seat with extra legroom (at least 32") Per guest, per flight leg $48.99 $57
XXL Pre-booked seat; extra legroom (at least 35") Per guest, per flight leg $57.99 $67
Carry-on luggage
Small carry-on bag 0-5 kg (0-11 lbs) Per guest, per flight leg
1 piece per guest. Size: 56 x 45 x 25 cm incl. wheels and handles, max. 5 kg (11 lbs). (9)
Included Included
Extra 7 kg (15 lbs) for a carry-on bag (8)  Per guest, per flight leg
Max. 12 kg (26 lbs). (You are only permitted one piece of carry-on luggage)
$38.99 $48
Carry-on luggage Over permitted size: see check-in luggage.    
Check-in luggage (hold luggage)
One bag, max.
20 kg (44 lbs) (5)
Per guest, per flight leg $57.99 $76
Two bags, max. 20 kg (44 lbs) each (5) Per guest, per flight leg $115.98 $152
Three bags, max. 20 kg (44 lbs) each (5) Per guest, per flight leg $173.97 $228
Overweight charge (6) Per kilo  - max. 12 kg (26 lbs) extra per bag
$19
Specialist / sporting equipment
Skis 1 pair of skis, poles and ski boots, or snowboard and boots per flight leg. $63.99 $76
Golf set Max. 20 kg (44 lbs) - per flight leg $63.99 $76
Bicycle(7) Max. 27 kg (60 lbs) - per flight leg $63.99 $76
Special equipment Max. 15 kg (33 lbs)/180 cm (70 in) - per flight leg
Hunting/sports gun: Max. 5 kg (11 lbs) ammunition
Musical instrument: In the luggage hold
$63.99 $76
Surfboard Max. 20 kg (44 lbs)/277x75x65 cm (109x29x25 in) - per flight leg
(Also sailboards, kayaks and other large equipment)
$91.99

Connecting flights between US West Coast and Europe (Via flights)

Flights originating in the US West Coast and connecting in Reykjavik (KEF) to London (LGW), Copenhagen (CPH) or Dublin (DUB), Berlin (SXF), Frankfurt (FRA), Amsterdam (AMS), Stockholm (VST) and Paris (CDG) on the same ticket.

Charge Description Online price (USD) At check-in (USD)
Extra services
Cancellation protection Per guest, per via flight $19  
Chaperone for unaccompanied child(4) Not available on via flights.
 
Seating
Pre-booked seat See charges for +/- 4 hours.
You will need to select a seat for each flight leg.
Carry-on luggage
Small carry-on bag 0-5 kg (0-11 lbs) Per guest, per via flight
1 piece per guest. Size: 56 x 45 x 25 cm with wheels and handles, max. 5 kg (11 lbs). (9)
Included Included
Extra 7 kg (15 lbs) for a carry-on bag (8) Per guest, per via flight
Max. 12 kg (26 lbs). (You are only permitted one piece of carry-on luggage)
$48.99 $76
Carry-on luggage Over permitted size: see check-in luggage.    
Check-in luggage (hold luggage)
One bag, max.
20 kg (44 lbs) (5)
Per guest, per via flight $67.99 $86
Two bags, max. 20 kg (44 lbs) each (5) Per guest, per via flight $135.98 $172
Three bags, max. 20 kg (44 lbs) each(5) Per guest, per via flight $203.97 $258
Overweight charge (6) Per kilo  - max. 12 kg (26 lbs) extra per bag
$19
Specialist / sporting equipment
Skis 1 pair of skis, poles and ski boots, or snowboard and boots per flight leg. $72.99 $86
Golf set Max. 20 kg (44 lbs) - per via flight $72.99
$86
Bicycle(7) Max. 27 kg (60 lbs) - per via flight $72.99 $86
Special equipment Max. 15 kg (33 lbs)/180 cm (70 in) - per via flight
Hunting/sports gun: Max. 5 kg (11 lbs) ammunition
Musical instrument: In the luggage hold
$72.99 $86
Surfboard Max. 20 kg (44 lbs)/277x75x65 cm (109x29x25 in) - per via flight
(Also sailboards, kayaks and other large equipment)
$91.99

Flights under 4 hours

Reykjavik (KEF) to/from: Amsterdam, Berlin, Copenhagen, Dublin, Düsseldorf, Edinburgh, Frankfurt, London, Lyon, Paris, Stockholm, Stuttgart, Warsaw

Charge Description Online price (USD) At check-in (USD)
Extra services
Cancellation protection Per guest, per flight leg $19  
Chaperone for unaccompanied child(4) Per guest, per flight leg $86  
Seating
Standard pre-booked seat Per guest, per flight leg $7.99-$8.99
XL Pre-booked seat with extra legroom (at least 32") Per guest, per flight leg $19.99 $38
XXL Pre-booked seat; extra legroom (at least 35") Per guest, per flight leg $29.99 $57
Carry-on luggage
Small carry-on bag 0-5 kg (0-11 lbs) Per guest, per flight leg
1 piece per guest. Size: 56 x 45 x 25 cm with wheels and handles, max. 5 kg (11 lbs). (9)
Included Included
Extra 7 kg (15 lbs) for a carry-on bag(8) Per guest, per flight leg
Max. 12 kg (26 lbs). (You are only permitted one piece of carry-on luggage)
 $19.99 $48
Carry-on luggage Over permitted size: see check-in luggage.    
Check-in luggage (hold luggage)
One bag, max.
20 kg (44 lbs)(5)
Per guest, per flight leg $38.99 $67
Two bags, max. 20 kg (44 lbs) each (5) Per guest, per flight leg $77.98 $134
Three bags, max. 20 kg (44 lbs) each (5) Per guest, per flight leg $116.97 $201
Overweight charge (6) Per kilo  - max. 12 kg (26 lbs) extra per bag
$18
Specialist / sporting equipment
Skis 1 pair of skis, poles and ski boots, or snowboard and boots per flight leg. $44.99 $67
Golf set Max. 20 kg (44 lbs) - per flight leg $44.99 $67
Bicycle(7) Max. 27 kg (60 lbs) - per flight leg $44.99 $67
Special equipment Max. 15 kg (33 lbs)/180 cm (70 in) - per flight leg
Hunting/sports gun: Max. 5 kg (11 lbs) ammunition
Musical instrument: In the luggage hold
$44.99 $67
Surfboard Max. 20 kg (44 lbs)/277x75x65 cm (109x29x25 in) - per flight leg
(Also sailboards, kayaks and other large equipment)
$91.99

Flybus

Only bookable at the same time as the flight online**

Charge Description Online price (USD)
Flybus, adult  One way $17
Flybus, teenagers 12 - 15 years old One way  $8
Flybus return, adult  Return $30
Flybus return, teenagers 12 - 15 years old Return $15
Flybus+ adult One way  $21
Flybus+, teenagers 12 - 15 years old One way $11
Flybus FREE for children 0 - 11 years old  One way & return FREE
Flybus+ return, adult  Return $39
Flybus+ return, teenagers 12 - 15 years old Return $19

Prices shown are subject to error and change. Last updated: 11/JAN/2016

(1) Service charge 1 is added if booked through the WOW air call center.
(2) Service charge 2 is added if bags and seats are booked via the WOW air call center after the flight booking has been made.
(3) Difference in fares also payable if new flight costs more.
(3b) Name changes are not available on flights to/from USA.
(4) A service charge has to be paid for a child traveling unaccompanied for each individual flight. If two or more children (siblings) are traveling together without a parent or guardian only one charge will be applied per leg of the journey. The sibling discount is only bookable through the WOW air call center. 
(5) Total bag size for check-in luggage (length+height+width) must not exceed 158 cm (62″). 20 kg (44 lbs) maximum. Check-in luggage allowance is not refundable, not changeable and not transferable.
(6) Fee applicable if bag weighs over 20 kg (44 lbs). Maximum bag weight is 32 kg (70 lbs).
(7) Bicycles must be wrapped in plastic, boxed or packed in a bicycle bag. You can purchase a bag at check-in in Keflavik for 1500 ISK.
(8) You can purchase an additional allowance of 7 kg (15 lbs) for your carry-on luggage, but please note that you are still only permitted one piece of carry-on luggage on board. Maximum bag weight is 12 kg (26 lbs). Carry-on luggage allowance is not refundable, not changeable and not transferable.

**Flybus: From Reykjavik International Airport (KEF) to Reykjavik BSÍ Bus Terminal and/or vice versa.
Flybus+: From Reykjavik International Airport (KEF) to your hotel, Reykjavik Domestic Airport and/or vice versa.